REFUND AND CANCELLATION

Our accommodation suppliers usually (but not always) impose the following cancellation charges, which we provide for your information:

• The booking deposit (usually a non-refundable amount of 40% of the total villa booking cost):

 If the effect of the COVID19 virus places restrictions on your travel for Summer 2022 and you are no longer able to travel the deposit made for your villa will be refundable. *cancellations must be made a minimum of 15 days before 1st day of your rental agreement.

Where cancellation notice is received after the deposit has been paid and no less than 6 weeks prior to the booking start date, then the full deposit is forfeited.

• 100% of the total villa cost: Where cancellation notice is received less than 6 weeks prior to the booking start date then you shall be liable for the full cost of the booking.

• If the supplier of your chosen arrangements applies different cancellation terms to those listed above, and where you have made a booking for services other than accommodation, we will advise you of these at the time of booking

Please see the suppliers booking conditions for more information.

CHANGES AND CANCELLATION BY THE SUPPLIER

We will inform you as soon as reasonably possible if the supplier needs to make a significant change to your confirmed arrangements or to cancel them. We will also liaise between you and the supplier in relation to any alternative arrangements offered by the supplier but we will have no further liability to you.

REFUND CLAIMS

Please note that we act only as an agent in respect of all bookings we take and/or make on your behalf. When making your booking we will arrange for you to enter into a contract with the applicable supplier of the arrangements you have booked, as specified on your Booking Confirmation, sent on behalf of the supplier. All monies collected from you by us as agent, has been paid directly to the supplier for your booking arrangements. Should you raise a refund claim against us in respect of this booking, it will be fully disputed on the basis that we operate as agent only. Any claims should instead be made against the supplier direct. Please ask us if you need any further details of the supplier and/or a copy of their booking conditions to support your claim.